Form Guard is committed to safeguarding patient information while streamline your practice via the internet. We operate with a mission to provide the most secure and efficient technology for you and your patients.To accomplish this, Form Guard dedicates significant resources toward a strong infrastructure, and adheres to both strict internal security policies and industry security initiatives.With Form Guard, your patient can be confident their data is secure. We utilize industry-leading technologies and protocols, such as 128-bit Secure Sockets Layer (SSL) and we are compliant with a number of government and industry security initiatives. Below is just a list of security features that can be found in our forms being used today:
Hardware: We use industrial strength dedicated rack mount servers from Dell featuring multiple processors, redundant power supplies, redundant network cards, and SCSI Raid 1 mirroring hard drives. In addition to the redundancy built into the servers, we have hot stand-by servers ready to go if needed.
Connectivity: Our 100% fiber optic network is completely fault-tolerant and redundant. We currently utilize the following providers: AboveNet (MFN), Global Crossing, Level3, Peer1, Teleglobe, and UUNET. Each of these carriers' networks provides us unique connectivity to the Internet, and each is used for its best routes. Through the design and implementation of our network, we offer the reliability, performance, and scalability required to maintain 100% uptime. Route Optimization BGP4 (Border Gate Protocol) technology allows network traffic to travel more efficiently by finding the best route for data to travel. On a typical server the traffic always takes the same route from client to server. BGP protocol repeatedly locates the most efficient route and carrier between client and server.
Datacenter: All servers are collocated exclusively at Equinix Datacenters in Chicago (www.equinix.com). Security includes 5 layers of biometric palm scanners to enter and leave the facility, over 600 video cameras with 30 day digital recording, along with kevlar floors and walls. Our datacenter offers N+1 Redundant UPS Systems backed up by 6 250 kW Onan/Cummins diesel generators with 36 hours of fuel. Redundant fiber optic cross-connects to diverse routers ensure 100% uptime.
Hardware/Network Monitoring: There is a skilled technician within 100 feet of our servers 24/7/365. The technician literally has a desk inside of our colocation cage. In addition to on-site personnel, we have multiple external systems that monitor the health of our network/servers. In the event of a failure, we have skilled personnel standing by capable of addressing any issue.